Privacy Policy
Last Updated: January 2024
Integrity Pro Washers ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.integrityprowashers.com/ or use our services.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
Personal Data
When you contact us or request a quote, we may collect personally identifiable information, such as:
- Name
- Email address
- Phone number
- Mailing address
- Property address for service
Derivative Data
Our servers may automatically collect information when you access our website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing our website.
Use of Your Information
We may use the information we collect about you to:
- Provide, operate, and maintain our services
- Respond to your inquiries and fulfill your requests
- Send you quotes, invoices, and service-related communications
- Send appointment confirmations and reminders
- Communicate with you about our services, promotions, and updates
- Improve our website and customer service
- Comply with legal obligations
SMS/Text Message Communications
By providing your phone number and opting in to receive text messages, you consent to receive SMS/text messages from Integrity Pro Washers regarding:
- Appointment confirmations and reminders
- Service updates and notifications
- Responses to your inquiries
- Promotional offers (if opted in separately)
Message frequency varies. Message and data rates may apply depending on your mobile carrier and plan.
To opt out: Reply STOP to any text message to unsubscribe from our SMS communications. You will receive a confirmation message and will no longer receive text messages from us.
For help: Reply HELP to any text message for assistance or contact us at integrityprowashers@gmail.com.
We do not share your phone number with third parties for their marketing purposes.
Disclosure of Your Information
We may share information we have collected about you in certain situations:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by applicable law.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or misuse.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your information
- The right to opt out of marketing communications
- The right to opt out of SMS communications by replying STOP
California Privacy Rights
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). Please contact us to exercise these rights.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Integrity Pro Washers
2962 Laurel St
San Diego, CA 92104
Phone: (619) 887-4442
Email: integrityprowashers@gmail.com